Mowbray Family Practice
Phone: 9419-7178    Fax: 9415-4278
338 Mowbray Rd, Artarmon

COVID-19 PATIENT ADVICE

Advice in relation to COVID-19 (novel coronavirus)

As of Monday 19th March 2020


Dear Patient,

As you will be aware, the COVID-19 virus is continuing to spread beyond the original areas of concern and there are now cases of person-to-person transmission in Australia which is attracting significant media coverage.

The health and wellbeing of our patients and employees is always a priority for Mowbray Family Practice . We have frail and vulnerable people in our care and their safety is paramount.

We are continuing to monitor the COVID-19 situation closely and are planning for any further escalation.

In the event we are required to restrict access, we will follow our standard protocol as we do when other communicable diseases such as influenza are prevalent in the community.

All persons who are feeling unwell with flu type symptoms, or recently arrived from overseas travel, or who have been in contact with a confirmed case of COVID-19, or a person who may have exposure to COVID-19 in the previous 14 days must:

1.      Call Mowbray Family Practice on 9419 7178.
 
2.      NOT enter the surgery at Mowbray Family Practice until you have spoken to us by phone. After a few questions you will be given an appointment or can discuss your situation with your GP, via phone call. We can arrange for you to be tested if required.

3.  If fever or respiratory illness (even if mild) occur, quarantine yourself immediately.

4.  If you have fever plus difficulty breathing contact 24/7 COVID-19 helpline on 1800 020 080 or call your nearest Emergency Department.

The continued safety of our patients and employees is Mowbray Family Practice’s number one priority, and we appreciate your cooperation.

Mowbray Family Practice